NEW TO BROOKHILL

Frequently Asked Questions

Real answers to the questions families ask us most. Can't find yours? Call or email the office and we'll help.

Registration & Payment

When does registration open?

Registration for Summer 2027 opens October 1. See all Sessions & Dates.

What grades can attend?

One-Week Session is for campers who have completed 2nd–9th grade. The Two-Week Session is for campers who have completed 4th–9th grade. Day Camp is for campers who have completed 1st–3rd grade.

How much does camp cost?

How do I pay my balance?

Through your iCamp account, or by calling the camp office at (501) 623-5983.

Is there a printable guide?

Yes. Download the 2027 Brookhill Guide (PDF) for an overview of camp, dates and rates, activities, theme days, and the packing list.

Waitlist

How do I join the waitlist?

Register for the session you want and choose to join the waitlist.

I'm on the waitlist. What happens now?

When a spot opens, we'll email you an offer. Sign in to your iCamp account to accept it. You have 24 hours from the time the email is sent, and the spot is secured once a qualifying deposit is paid. We aren't able to hold spots longer in hopes that more open up for a family or group.

How can I see where my camper is on the waitlist?

Sign in to your iCamp account. Your camper's waitlist position is shown on the home page.

Friend Groups & Cabins

How are cabins assigned?

Cabins are family style, so siblings of different ages stay together and there's no separation by grade. Every camper gets the chance to walk in leadership in their own cabin. We lead, we don't compete.

What is a Friend Group?

It's how we place friends in the same cabin. Friend Groups affect cabin assignments only, not activities.

How do I create a Friend Group?

Only one parent needs to create it. Sign in to your iCamp account, open the Friend Groups tab, choose Start New Friend Group, and enter each friend's name and their parent's email. Then make sure the other parents accept the invite. A group holds up to six campers: the creator plus five invites. Only the creator can send invites. For a larger group, form smaller groups of six or fewer and email info@brookhillranch.com asking us to combine them when we assign cabins.

How do I join a Friend Group?

Sign in to your iCamp account, open the Friend Groups tab, and accept the pending invite.

When will we find out our cabin?

At check-in.

What are the cabins and shower houses like?

Cabins are rustic, with wooden bunk beds, and every cabin is air conditioned. Shower houses are separate from the cabins and have private showers and toilets. Shower shoes are required.

Packing

What should we pack?

How big can a trunk be?

No taller than 15 inches. Taller trunks may not fit in the space provided.

What shoes does my camper need?

Tennis shoes are required for Horseback and Field Sports and recommended for other activities. Shower shoes are required, since the shower houses aren't attached to the cabins.

Is there laundry?

No. Pack enough for the full session. If clothes or bedding need special attention, our staff handle it carefully and discreetly.

Can my camper bring a musical instrument?

Campers taking the music activity can bring an acoustic instrument. Brookhill Ranch isn't responsible for damage to instruments during the session.

Check-In & Pick-Up

Can I drop off my camper early?

We aren't able to offer early drop-off, since our team is getting camp ready.

We're bringing campers in different check-in groups. Can they check in together?

Yes. Campers riding in the same vehicle can check in together.

What time is pick-up on Saturday?

Gates open at 10:30 a.m. for ID check.

Who can pick up my camper?

Only vehicles with an authorized pick-up person are allowed through the gate. You'll get a link to set this up in your pre-camp email, about three weeks before your session, and a QR code at check-in. After that, changes can only be made by a parent or guardian calling the office at (501) 623-5983.

Can I pick up early on the last day?

Because of the camp schedule, we can't accommodate early pick-up on the final day of a session.

What if I need to pick up earlier in the week?

Call (501) 623-5983 or email info@brookhillranch.com and we'll coordinate it.

Staying in Touch

Can my camper call home?

Campers don't have access to phones, and for the safety of campers and staff, phones, iPads and tablets, smart watches, and cameras of any kind (including digital) stay home for the session.

What is a Camp Mom?

Camp Moms are part of our all-summer staff. They look after first-time campers, homesick campers, and forgotten items, and they make complimentary phone calls to first-time camper parents who sign up.

How do I get a Camp Mom phone call?

A sign-up link comes in your check-in email two to three weeks before your session. Calls are typically reserved for first-time campers. Your Camp Mom will call on Wednesday, after spending time with your camper, to share how they're doing, the friends they're making, and the activities they're loving. You can also meet the Camp Moms in the Hangout area at Monday check-in.

How do I get a message to my camper?

For emergencies, call the office at (501) 623-5983 and a Camp Mom will pass it along. For letters and packages, mail them to: [Camper Name], 431 Brooks Lane, Hot Springs, AR 71909.

Meals & Allergies

What are camp meals like?

Three balanced meals a day, with two options at each. Favorites include French toast, giant blueberry muffins, croissant sandwiches, pizza, nachos, chicken sandwiches with fries, and barbecue baked potatoes. Campers can also buy snacks, drinks, and treats at the general store.

What about food allergies or picky eaters?

Every meal has two options plus a gluten- and dairy-free alternative. We don't have a gluten- or dairy-free kitchen and can't guarantee no cross-contamination. For more serious allergies, our First Aid Team can arrange for you to drop off food at Monday check-in. Email firstaid@brookhillranch.com.

Health & Safety

Is there a nurse on staff?

A nurse is on call 24 hours a day.

What if my camper gets sick?

If your camper needs advanced medical care, we'll call the guardians and emergency contact listed on your camper's form, in order, until we reach someone.

How is staff selected?

Every staff member is a former Brookhill camper who understands the heart behind our mission. All staff pass state and federal background checks. Our all-summer staff also complete an extensive interview process, Child Protection Plan training, a code of conduct, and an intensive two-week staff training. More on our Safety page.

Activities

Can my camper change activities at camp?

Yes. Activity changes are offered Tuesday afternoon and evening.

How are activities assigned?

Activity availability is assigned in registration order, so earlier registrations get the widest choice. See all Activities.

Spending Money, Photos & Extras

How much money should my camper bring?

We recommend $70 to $100 per camper for a one-week session. Concessions are open at lunch, canteen, and dinner, and merch is sold daily during canteen.

What's the best way to pay at camp?

A Brookhill Ranch gift card. It never expires, can be reloaded anytime from anywhere, and works for concessions, merch, and media packages. Gift cards can be bought online or on-site, reloaded anytime from your phone, and picked up at Monday check-in.

How do I see photos of my camper?

We post photos on SmugMug, where you can view and purchase them. You'll get a QR code when you arrive.

Where can I find my camper's session video?

Can I pre-order merch for pick-up at camp?

No. Merch can be bought on our website, though delivery dates aren't guaranteed, or in person at Monday check-in and throughout the session.

Still have a question?

(501) 623-5983info@brookhillranch.com

Mon–Thu 9a–4p, Fri 9a–1p

Register for Summer 2027